Sunday, February 9, 2014

3 Tips on How to Be Positive Around Complainers



The difference between complainers and people who don't complain- The non complainers feel empowered over their lives to make it the way they want.

The complaining state is one of discontent, unfulfillment, unease, and uncertainty. One where we have all experienced at some point of our lives.

When we are around complainers I offer a few tips to help the situation go in a positive direction.

1. BE OF SERVICE - Ask the person "How can I help you?" 
Being of service in a moment of discontent offers the person a sense of relief.  Hope may be near, change could occur with the help of someone else.  

2. USE YOUR HAPPINESS SHIELD - Respond with KLOGZ

Kindness - I admire ___
Love -  I accept ____
Optimism - I'm optimistic ___
Gratitude - I'm grateful ____
Zest - I'm excited ____

3. USE ADMIRATION, APPRECIATION, AFFECTION

I Admire ____
I Appreciate _____
<give Affection> - hug, high five, or rub on the shoulder, or if typing just mention affection.

Positive psychology offers us tools to use when it comes to combatting every day negativity within ourselves and those around us.

Let me know how it goes the next time you are around a complainer and you put these tools to use!

Upward spiral and away!

Happiness = High Productivity & Increased Sales


How well can you sustain your mood while at work? How many times do you experience stress at work? Even anger, frustration or yelling?!  

A meeting I had this past week was with a CEO who just yelled at someone right before he had a meeting with me about positivity in the workplace! 
The world works in mysterious ways! Finally, in 2010 the Journal of Management referenced a study where organizational happiness was the sum of employee happiness.
Numerous studies since 2005 have indicated happiness has a direct correlation with success.  
Mentioned in a recent post for Productivity Hacks, people looking to become more productive highlight the work of Management Professor Thomas Wright,
Thomas Wright, professor at Fordham University, claims employee happiness accounts for as much as 10-15 percent of the variance in performance between different employees. In a 40-hour week that could mean more than three-quarters of an hour in lost productivity, every day.

Happiness is a powerful key in maximizing productivity in the workplace. Gallup tells us that disengaged (unhappy) workers cost billions in lost productivity, whereas engaged (happy) employees are more profitable, more customer-focused, safer and more likely to stick around. In fact, organizations with a happy workforce have 20 percent higher profits (and a profitable company has greater resources to support its employees – so the cycle continues). At work, happy people are:

          31 percent more productive
          40 percent more likely to receive a promotion (people like happy people)
          Less absent, with 23 percent fewer fatigue symptoms
          Up to 10 percent more engaged at work
          Able to sell more – happy sales people produce 37 percent greater sales

As people seeking productivity are being guided to becoming happier it would be helpful learn my 5 steps to Sustainable Happiness.  

Science has been quick to point out the benefits of being happy, to the individual and business.  Yet is still infantile when it comes to providing quick easy and long lasting solutions with measurable results.

Learn my 5 steps in order to become happier so you can reap the benefits of those who happen to be born happy.